Degree Name
Nursing Practice, DNP
Publication Date
6-24-2025
First Advisor
Lisa Drake
Second Advisor
Brittany Marshall
Abstract
The DNP project aimed to evaluate the impact of a structured new-hire training program on employee retention and job satisfaction within a hospice organization. Insufficient training for new employees can lead to a high staff turnover rate, stress, decreased job satisfaction, and poor quality of care. The quality improvement project utilized a pre-post intervention design over an eight-week period, comparing retention rates and job satisfaction scores before and after project implementation. Employee retention was measured as a binary outcome (retained or left), and job satisfaction was assessed through a seven-item survey rated on a five-point Likert scale. A total of seventy-two staff members participated in the surveys. Quantitative analysis included descriptive statistics, a chi-square test for retention, and an independent t-test for satisfaction scores. While the results were not statistically significant for retention or satisfaction, interpretation was limited by high baseline scores and a small sample size. Despite these limitations, findings suggest that structured new-hire training can be an effective strategy to support new staff, enhance employee engagement, and reduce staff turnover. The DNP project highlights the value of investing in early workforce development and offers a scalable foundation for improving organizational outcomes through evidence-based new-hire training practices.
Rights Management
This work is licensed under a Creative Commons Attribution 4.0 International License.
Recommended Citation
Lundgren, Dawn, "Quality Improvement Project Improving Employee Satisfaction and Retention Through a Structured Training Process" (2025). Doctor of Nursing Practice Projects. 178.
https://arch.astate.edu/dnp-projects/178
