Degree Name
Nursing Practice, DNP
Publication Date
2025
First Advisor
Sandy King
Abstract
Incivility among nursing faculty poses a significant challenge, adversely affecting job satisfaction, mental health, and communication within academic and clinical settings. This Quality Improvement (QI) project addressed this pervasive issue by identifying faculty incivility as a key contributor to high turnover rates and burnout in faculty and students. A mixed-methods approach assessed the prevalence and types of incivility displayed, including surveys and focus group discussions with faculty. The intervention included conflict resolution training, the establishment of an anonymous reporting mechanism, and the development of a framework to revise the faculty handbook specifically to address incidents of incivility. Post-intervention results indicated 35% fewer reported incidents of incivility, and confidence grew by 40% among nursing faculty. Qualitative feedback from post-intervention surveys indicated that 80% of participants reported heightened awareness of incivility issues, while 76% felt empowered to utilize the strategies learned during the training. Additionally, 72% expressed confidence in their ability to address uncivil behavior in the workplace after completing the training. This project illustrated that targeted interventions can effectively mitigate incivility in nursing environments, fostering a healthier work culture, improving student retention, and optimizing patient outcomes. This QI initiative underscores the importance of ongoing monitoring and proactive management of workplace dynamics in educational and healthcare settings.
Rights Management
This work is licensed under a Creative Commons Attribution 4.0 International License.
Recommended Citation
Mitschele, Rebecca, "Enhancing Nursing Education: A Quality Improvement Project to Mitigate Incivility Among Faculty" (2025). Doctor of Nursing Practice Projects. 97.
https://arch.astate.edu/dnp-projects/97
